Patient Care

No, you can directly book a consultation with any of our specialists without a referral.

Please bring:

• A valid photo ID (Aadhaar card, PAN, Passport, etc.)
• All previous medical records and reports
• A list of current medications you are taking

Yes, we offer 24x7 emergency care. You can call our emergency helpline mentioned in the website as per the centre.

Yes. Onco-Life Cancer Centre is empanelled with all major government and private insurance providers. Our TPA desk will help you with cashless procedures.

Yes. You can request a video consultation with our doctors by booking an online appointment through our website or calling our helpdesk.

• General Wards: 4:00 PM – 7:00 PM (Mon–Sat)
• ICU Visits: Strictly between 4:00 PM – 7:00 PM
• Sundays & Holidays: 10:00 AM – 1:00 PM

Yes. We offer various preventive screenings like breast cancer screening, oral cancer check-ups, cervical screening, and thermal AI screening.

Yes. Dormitory and family accommodation facilities are available on request for ICU and long-stay patients.

We provide transportation support and ambulance services. You may also contact our helpdesk for travel assistance and planning.

Visiting a cancer specialist, especially for the first time, can feel overwhelming. To ensure your consultation is thorough and valuable, here’s what you should carry with you:

Essential Documents & Items:

1. Photo ID – Aadhaar, PAN, Passport, etc.
2. Insurance / Government Scheme Cards – Include any cashless insurance documents, claim forms, or pre-approvals if already arranged.
3. Referral Letter (if any) – From your general physician or previous specialist.
4. Complete Medical History – Include:
   • When your symptoms began
   • Treatments or medications tried
   • Doctor’s referrals and diagnosis
   • List of all chronic or past illnesses, surgeries, allergies
5. Scans and Reports – Carry all available:
   • PET CT, CT, MRI, X-rays
   • Biopsy reports, histopathology or cytology slides and blocks
   • Blood tests, tumor marker reports
6. Current Medication List – Including:
   • Prescription medications
   • Over-the-counter drugs
   • Herbal products or supplements
7. Questions to Ask – Keep a written list of queries about your condition, treatment options, side effects, etc.
8. Loose-leaf Folder/Document File – Helps you organize all reports and handouts from your doctor. Many hospitals, including ours, offer a patient file—allow our staff to help maintain it.

⛔ What Should I Not Carry During a Hospital Visit?

• Valuables or Large Sums of Cash
• Jewelry or Electronics (unless needed)
• Food Items (unless required for medical reasons)
• Children below 12 years (especially in ICU or patient rooms—due to infection control protocols)

Absolutely. While referrals help, they are not mandatory. You can directly book an appointment with our specialists. Our team will evaluate your reports and guide you accordingly.

In many cases, yes, especially when detected early. Some cancers can be completely cured, while others can be managed long-term with effective treatment. Success depends on the type, stage, and patient’s overall health.

Genetic counselling helps assess whether you or your family members are at higher risk for hereditary cancers. It:

• Evaluates your family history
• Recommends tests (like BRCA1/2 for breast/ovarian cancer)
• Helps in early detection or preventive planning

Yes, follow-ups are crucial even after successful treatment. They help:

• Detect recurrence or spread early
• Monitor treatment side effects
• Ensure long-term wellness

Yes. While hereditary cancers exist, most cancers occur sporadically and are influenced by lifestyle, environment, or aging. That’s why regular check-ups and screenings are important for everyone.

No herbal product has been scientifically proven to cure cancer. Some may help manage symptoms or side effects, but they should only be used under medical supervision. Relying solely on herbal remedies can delay or interfere with proven treatments like chemotherapy, surgery, or radiation.