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TPA & Insurance Services at Onco-Lifecare Cancer Centre, Chiplun
Simplifying Insurance, So You Can Focus on Healing
Dealing with insurance during a cancer diagnosis can be confusing and emotionally draining. At Onco-Lifecare Cancer Centre, Chiplun, our dedicated TPA & Insurance Helpdesk is here to support patients and their families every step of the way—so that your focus stays where it should be: on recovery.
What is a TPA (Third Party Administrator)?
A TPA acts as the vital link between your insurance company and the hospital. Their job is to process claims, handle pre-authorisations, and ensure that everything runs smoothly—without unnecessary delays or paperwork burdens on the patient.
At our Chiplun centre, our in-house insurance coordination team works alongside TPAs to streamline approvals and ensure maximum benefits under your policy.
What We Offer
Cashless Insurance Processing
We provide cashless treatment options through almost all major private and government insurance providers. Whether you have a group policy, retail mediclaim, or are eligible under a government health scheme, our team ensures a smooth experience.
Complete Documentation Support
From admission to discharge, our team helps gather and prepare all the necessary documents, saving families from complicated paperwork or repeated follow-ups.
Policy Guidance Before Admission
We review your policy and explain your coverage limits, exclusions, co-pay clauses, and total benefit availability—so there are no surprises during the course of treatment.
Coordination with TPAs and Insurers
We connect directly with your insurance provider or TPA on your behalf, handling approvals, follow-ups, and claim submissions in real time.
Government Health Scheme Assistance
Our Chiplun unit is empanelled under key health schemes like:
- Mahatma Jyotiba Phule Jan Arogya Yojana (MJPJAY)
- Ayushman Bharat PM-JAY
- ESIC & State Employee Schemes
Patients eligible under these schemes receive free or subsidized cancer treatment. Our staff will guide you through registration, eligibility, and documentation.
Help for Financially Weaker Patients
For patients without insurance or with limited coverage, we connect with NGOs, CSR donors, Rotary Clubs, and other charitable institutions to arrange financial support for essential treatments like chemotherapy, surgery, or radiation.
Why Patients Trust Us
- 95%+ of admitted patients receive support from our TPA or charitable services.
- Experienced team managing high-value cancer claims efficiently.
- Personalized helpdesk service from Monday to Saturday, 9 AM to 6 PM.
- Clear communication and ethical guidance at every step.
At Onco-Lifecare Cancer Centre, Chiplun, we believe finances should never be a barrier to quality cancer care. Our goal is to ensure that every eligible patient gets the right treatment with the least financial stress—through proper insurance, government schemes, or compassionate financial aid.
Let us handle the claims, while you focus on your health and healing.
Most Popular Question
Satara – TPA & Insurance Desk – Frequently Asked Questions
1. What is a TPA and how does it help me at Onco-Life Cancer Centre?
A TPA (Third Party Administrator) helps process insurance claims. Our TPA team assists you with documentation, approvals, and smooth claim settlement, so you can focus on treatment.
2. Does Onco-Life Cancer Centre provide cashless treatment?
Yes, we offer cashless treatment under most government and private insurance schemes, subject to your policy terms and approvals.
3. Which insurance companies are accepted here?
We are empanelled with almost all major private insurers like Star Health, ICICI Lombard, HDFC Ergo, Niva Bupa, Tata AIG, and government schemes like MJPJAY (Mahatma Jyotiba Phule Jan Arogya Yojana), Ayushman Bharat, CGHS, and ESIC.
4. Do I need pre-authorization for cashless treatment?
Yes, our TPA team will help initiate the pre-authorization process with your insurer. This is usually done before admission or treatment starts.
5. How long does it take for the cashless approval?
Typically, cashless approval takes 24–48 hours, depending on the insurer and the case. Emergency cases are prioritized.
6. Can I still get treated if I don’t have cashless approval in time?
Yes. You may be admitted on a deposit basis and our team will help convert it into cashless once the approval comes through.
7. What documents are needed for cashless hospitalization?
Basic documents include:
- Insurance card / policy number
- Aadhaar card / PAN card
- Doctor’s prescription
- Recent medical reports
Our TPA desk will guide you step by step.
8. Is there any support for poor or underprivileged patients?
Yes, we help connect eligible patients with charitable trusts, NGOs, and CSR funds that provide partial or full financial support.
9. Can I use multiple insurance policies together?
Yes, in some cases, we can coordinate multiple policies under coordination of benefits to maximize your claim.
10. What if my insurance claim gets rejected?
Our TPA team will help you understand the reason and guide you through possible resubmission or reimbursement options.
11. What happens if my claim is only partially approved?
You may need to pay the balance amount not covered by insurance. Our billing team will explain the breakdown clearly.
12. Is post-treatment follow-up also covered under insurance?
It depends on your policy. Some insurance plans do cover follow-ups or day-care procedures. We help you check coverage before booking.
13. Do you support reimbursement claims?
Yes, if cashless is not possible, we help you with complete documentation for smooth reimbursement processing.
14. Who do I contact if I need help with insurance paperwork?
Visit our TPA & Insurance Desk at the hospital entrance, or call our helpline. Our team is available Monday–Saturday, 9:00 AM to 6:00 PM.
15. Why should I choose Onco-Life Cancer Centre for insured cancer care?
Because we offer:
- One-stop cashless insurance coordination
- Support for both private & government schemes
- Guidance for financial aid if uninsured
- Quick TPA approvals & expert documentation team
- Compassionate care backed by clinical excellence
