Description:
Act as the liaison between patients, families, and hospital departments to ensure seamless patient experiences.
Key Responsibilities:
- Assist patients through admission, treatment, and discharge processes.
- Address patient concerns and complaints.
- Coordinate with doctors and nurses for updates.
- Support patient education and counseling.
- Track referral sources and manage doctor relationships.
- Maintain records of patient interactions.
- Promote hospital services through outreach.
Qualifications & Experience:
Graduate with strong communication skills; healthcare experience preferred.
Skills & Competencies:
Interpersonal skills, empathy, communication, and problem-solving.